Medical Assistant Care Coordinator

2 weeks ago


Jacksonville, Florida, United States Wellbox Full time
Job Summary

We are seeking a highly skilled Certified Medical Assistant Care Coordinator to join our team at Wellbox. As a key member of our care coordination team, you will play a vital role in delivering personalized care plans to our patients, addressing their physical, mental, and preventative health needs.

Key Responsibilities
  • Manage and support patients' healthcare needs via virtual phone conversations, leveraging technology platforms and Electronic Health Records (EHRs)
  • Develop and implement personalized care plans to address patients' unique health concerns and challenges
  • Conduct and document visits, ensuring accurate and timely documentation of patient interactions
  • Connect patients with resources such as nutritionists, nurses, and doctors to support their care needs
  • Prepare patients for appointments and procedures, and provide follow-up as needed
  • Coordinate administrative aspects of medical record recovery, appointment management, and insurance claims
  • Review insurance plans and provide guidance on maximizing benefits
  • Proactively suggest services or preventive screenings relevant to each patient
Requirements
  • Current Medical Assistant (MA) Certification or California LVN license
  • Minimum of two years of clinical experience
  • Experience in care coordination or care management, health coaching, and motivational interviewing a plus
  • Comfort with Electronic Medical Records and Microsoft Office products such as Teams, Outlook, SharePoint, and Excel
Work Environment
  • Equipment provided
  • Wired, high-speed internet connection required
  • Private workspace free from distractions and noise, complying with HIPAA privacy laws
Physical Demands

This is a virtual position requiring 32-40 hours of sitting or standing at a computer weekly, with occasional phone calls.

Pay Structure
  • $22-25 hourly

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