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Program Navigator

2 months ago

Baltimore, Maryland, United States Dwyer Workforce Developement Full time
Job Title: Program Navigator

At Dwyer Workforce Development, we are seeking a highly motivated and organized Program Navigator to join our team. As a Program Navigator, you will play a critical role in providing comprehensive support to individuals who lack opportunity and aspire to pursue a career in the healthcare industry.

Key Responsibilities:
  • Develop a good working knowledge of agency mission, vision, and philosophy.
  • Engage with prospective Dwyer Scholar applicants and collect data to determine program eligibility.
  • Work with Dwyer Scholars to identify barriers to success and develop action plans to eliminate them.
  • Manage program supportive services for and with Scholars during pre-training and training program.
  • Responsible for thoroughly and accurately documenting program service encounters and demographic information in the database management system.
  • Deliver pertinent DWD program information to Dwyer Scholars during training programs.
  • Maintain current and confidential record keeping systems.
  • Support recruitment activities and community events as needed.
  • Maintain client confidentiality and abide by the Data Privacy Act.
  • Demonstrate teamwork by cooperating with and assisting co-workers as needed.
Requirements:
  • Knowledge of local community resources and social services.
  • Demonstrate cultural competency and ability to work with diverse groups.
  • Possess strong verbal and written communication skills and leadership skills.
  • Be highly organized and work independently.
  • High School Diploma or equivalent and 2 or more years' experience working with human service agencies/programs.
  • Working knowledge of modern office communication systems and ability to operate various office equipment.
Equal Employment Opportunity:

Dwyer Workforce Development is an Equal Opportunity (EEO) employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.