Field Service Engineer

1 week ago

New Haven, Connecticut, United States VJ Technologies Full time
Job Description:

VJ Technologies is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, troubleshooting, and maintaining x-ray systems and components on customer sites. You will also provide on-site and remote customer support as required, train customers in the operation and maintenance of x-ray systems and components, and identify and analyze source of problem; recommend proper corrective action and repair or replace parts as needed.

Key Responsibilities:
  • Install, troubleshoot, and maintain x-ray systems and components on customer sites.
  • Provide on-site and remote customer support as required.
  • Train customers in the operation and maintenance of x-ray systems and components.
  • Identify and analyze source of problem; recommend proper corrective action and repair or replace parts as needed.
  • Interact with a cross-disciplinary engineering team (mechanical, electrical, software, imaging) to help resolve customer problems and provide world-class customer service.
  • Conduct preventative maintenance tasks on systems and components in the field.
  • Perform tasks in accordance and compliance with US and European standards, defined quality standards, all related Company design and safety standards.
  • Maintain thorough and accurate documentation and trip reports.
  • Work with Production, Design & Installation teams to revise drawings and ensure accuracy of final built package.
  • Test, troubleshoot and debug electrical, components and systems in-house and at customer locations.
  • Install, wire, and configure electrical, imaging and x-ray components into new and existing systems.
  • Ensure all work is completed in compliance with all applicable local, state, federal Electrical standards.
  • Wiring of custom systems to include electrical panel building, machine wiring, pulling wire, terminating, bending conduit, wiring motors and system startup and testing.
  • Assist with the preparation and debugging of PLC or PC based control programs.
  • Perform miscellaneous duties as assigned including clean-up, department organization, material movement, and forklift operation.
  • Provide mechanical system integration and assembly support.
  • This is a facility-based position that requires extensive travel (up to 60%).
Requirements:
  • Associate degree in either Electrical or Mechanical Engineering discipline.
  • Minimum 3 years of comparable field service experience with direct customer interface.
  • Minimum 2 years of directly related hands-on experience in a manufacturing environment.
  • Proficiency in cutting, stripping, tinning, and crimping cable and harness.
  • Ability to read wiring diagrams, schematics and engineering documentation.
  • Must be a US citizen or permanent resident and able to pass personal background and security checks.
  • Proficiency in the English language with established written and verbal communication skills.
  • Must have a strong understanding of PC's and be proficient in MS operating systems, networking and MS office applications.
  • Ability to work in a fast-paced dynamic environment with a strong mechanical and electrical aptitude and problem-solving abilities.
  • Must be highly organized and self-motivated.

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