Senior Team Member

6 days ago


Fredericksburg, Texas, United States Hill Country Mini Mart Full time
Job Summary

We are seeking a highly motivated and customer-focused Senior Team Member to join our team at Hill Country Mini Mart in Fredericksburg, TX. As a Senior Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various tasks to ensure the smooth operation of our convenience store.

Key Responsibilities
  • Cashiering: Greet customers in a friendly and courteous manner, process transactions accurately and efficiently, and maintain the physical appearance of the cash register area.
  • Stocking: Ensure merchandise is stocked, rotated, cleaned, and fronted on shelves and in coolers, and pull and record short-dated, low-quality, damaged, and returned items following established procedures.
  • Other Duties: Attend staff and team meetings, respond to customer complaints, train other team members, maintain knowledge of store merchandise and promotions, and keep the work area and store tidy and clean.
Requirements
  • Customer Service Skills: Provide exceptional customer service, project a friendly and open demeanor, and respond to customer complaints in a professional manner.
  • Communication Skills: Possess good verbal and written communication skills, be a team player, and maintain accurate paperwork throughout the shift.
  • Physical Demands: Stand, bend, reach, and lift repeatedly for extended periods of time, lift 20-30 lbs regularly and 40-50 lbs occasionally, and perform cleaning duties as laid out in the job description.
  • Education and Certifications: High school diploma or equivalent, and ability to complete and maintain TABC certification and food handler certification.
Work Environment
  • Building Temperatures: Building temperatures may change according to the season.
  • Noise Volume: Noise volume can be excessive at times.
Fritz Family Values
  • Connect to Others: Build strong relationships with customers and colleagues.
  • Friendly & Open: Project a friendly and open demeanor at all times.
  • Lift Up & Learn: Continuously learn and improve skills and knowledge.
  • Be Your Best Self: Strive to be the best version of yourself.
  • Keep It Clean—Make it Better: Maintain a clean and organized work environment and continuously look for ways to improve processes and procedures.

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