Medical Referral Coordinator

2 weeks ago


Anchorage, Alaska, United States Prairie Quest Consulting Full time

Prairie Quest Consulting is seeking a dedicated and experienced Referral Clerk to work onsite at a military base. The successful candidate will assist members and medical professionals throughout the referral process.

Key Responsibilities:

  • Provide outstanding customer service in greeting patients/visitors at a front desk
  • Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
  • Determine patient eligibility for services and schedules medical appointments for referred care
  • Obtain updates and files medical records using electronic medical records systems
  • Request medical records and ensures arrival of medical records prior to appointment
  • Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)

Requirements:

  • High school diploma or (GED) equivalency
  • General office administrative and clerical skills to perform receptionist duties and answer telephones
  • Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook)
  • Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years
  • General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills

PQC is an Equal Opportunity Employer.



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