Vendor Management Specialist

4 weeks ago


Wilmington, North Carolina, United States Allegis Group Full time

Job Summary:

The Vendor Management Analyst II is responsible for driving the vendor/partner management process, analyzing vendor performance, and reporting to enable effective decision making. This role requires a strong understanding of development processes and analytical skills to identify, communicate, and resolve issues.

Key Responsibilities:

  • Monitor vendor performance against contract terms and conditions to ensure adherence to SLAs and Key Performance Indicators.
  • Act as a central point of contact for vendors and create successful relationships with vendor contacts at all levels of the organization.
  • Stay abreast of current vendor management trends to drive optimization and process improvements.
  • Maintain close relationships between strategic vendors and internal resources to facilitate Strategic Business reviews and ensure vendor and business stakeholders' needs are met.
  • Create and publish vendor performance dashboards for leadership consumption.
  • Identify and drive best practices, standardization, reporting, communication, automation, and process improvement to deliver increased operational excellence in all business partner management processes.
  • Collaborate and maintain strong relationships with Enterprise Architecture, business leads, and Procurement to ensure consistent utilization of Allegis Group's vendor management policies and procedures.
  • Collaborate with and support Finance with activities that include invoice validation, billing dispute resolution, cost analysis, and benchmarking.
  • Provide administration of the MS team site, including artifacts such as action items, presentations, scorecards, playbooks, templates, best practice documents, processes, policies, and procedures.

Qualifications:

  • Bachelor's degree in Business or a related field, or 4 years of experience working in an Information Technology environment.
  • Conceptual knowledge of Information Technology.
  • Analytical and problem-solving skills.
  • Ability to multitask with a strong attention to detail.
  • Strong collaboration and presentation skills.
  • Strong written and verbal communication skills.
  • Strong Microsoft Office skills (Excel, Word).

Core Competencies:

  • Build relationships.
  • Develop people.
  • Lead change.
  • Inspire Others.
  • Think critically.
  • Communicate clearly.
  • Create accountability.


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