Food and Beverage Server
1 month ago
TPC Network Dining Room Server
TPC Jasna Polana, a renowned private golf course in New Jersey, seeks a skilled Food and Beverage Server to join its team. As a key member of the TPC Network, this individual will provide exceptional service to guests, ensuring a memorable experience at the club.
Key Responsibilities:
- Provide attentive and courteous service to guests, taking orders and serving food and beverages promptly.
- Ensure work stations are properly refilled and maintained throughout the shift.
- Communicate menu specials and changes to guests, answering questions and resolving any issues promptly.
- Participate in the continuous cleaning and upkeep of all Food and Beverage areas.
- Serve food and beverages that meet strict standards, as outlined by the menu specifications work sheets.
- Prepare and serve soft beverages according to specifications prescribed by standard operating procedures.
- Perform all assigned side work duties, including polishing, rolling, and organization.
- Keep all stock prepared and ready for use on each shift.
- Maintain accountability of cash tips, ensuring no commingling with any cash bank.
- Handle and count cash, make accurate change, record credit cards from guests, and member charges, as prescribed by standard operating procedures.
- Complete requisition forms for all supplies as needed.
- Use the proper garnishes, china, glassware, and flatware for all food and beverages.
- Ensure the Director of Food and Beverage/Dining Room Manager or captain is informed of members/guests who may be intoxicated.
- Open dining room, grill, and/or pub, ensuring the area is clean and accommodating at all times, and in accordance with established quality standards.
- Handle any problem that might arise both courteously and professionally.
- Maintain responsibility for par stock inventory control on a daily basis.
- Set-up and break down dining room tables, banquet tables, chairs, display tables, and carts, theme decorations, and other equipment to accommodate the operation as required by the reservation book and/or special event plan, banquet event order, or diagram.
- Understand members and guests' comments and complaints and forward that information immediately to the supervisor.
- Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules, and regulations relating to Alcohol, Cigarette, and Tobacco Division.
- Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
- Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts.
- Ensure that service procedures are adhered to as outlined in the TPC Brand Standards.
- Special projects or other duties as assigned.
Physical Demands and Working Environment:
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance, and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
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