Assistant Store Manager

2 weeks ago


Dallas, Texas, United States Speed Queen Laundry Gus Thomasson Full time
Job Overview

As a key member of the Speed Queen Laundry Gus Thomasson team, the Assistant Store Manager plays a vital role in supporting the Area Manager in the day-to-day operations of our assigned stores. This position requires a strong focus on customer satisfaction, employee development, and maintaining a safe and clean store environment.

Key Responsibilities
  • Customer Service and Satisfaction: Provide exceptional customer service by guiding customers on how to efficiently use our Speed Queen Laundry App and ensuring that all policies and procedures are consistently followed.
  • Human Resources: Participate in employee development, orientation, and training, ensuring both stores have full coverage.
  • Store Safety and Security: Maintain a safe environment inside and outside the store by following proper security procedures and prioritizing employee and customer safety.
  • Store Cleanliness and Upkeep: Ensure the highest level of cleanliness is maintained inside and outside the store at all times.
  • Retail and Marketing: Maintain a good visual presentation of retail products, assist in maintaining sufficient assortment and inventory levels, and participate in promotional programs.
  • Policies and Procedures: Ensure all company policies and procedures are followed at all times.
Requirements
  • Minimum of two years retail experience preferred.
  • Knowledge of commercial laundry products and payment systems is a plus.
  • MUST BE BILINGUAL (fluent) in English and Spanish.
  • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds.
  • Ability to manage multiple tasks at one time.
  • Basic computer skills, including some exposure to Microsoft Office products.

Physical Requirements: Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.



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