Customer Service Representative
4 weeks ago
Job Summary: As a Cashier at El Pollo Loco, you will provide exceptional customer service by greeting each guest with a smile and making them feel welcome. You may be asked to run the drive-thru station and work with a team to deliver fast and efficient service. Your primary goal will be to ensure great guest service 100% of the time.
Responsibilities:
- Provide friendly and courteous service to guests
- Run the drive-thru station and work with a team to deliver fast and efficient service
- Ensure great guest service 100% of the time
Requirements:
- No experience is required, but one or more years of experience in a restaurant or customer service position is preferred
- No education is required, but a High School Diploma or equivalent (GED) is preferred
- Ability to speak and read English is required (second language a plus)
- Ability to speak effectively with external customers
- Customer service skills and experience entering orders into a Point-Of-Sales (POS) system is preferred
- A food handler card is required where applicable
What We Offer:
- Full-Time and Part-Time hours are available
- Career Advancement/Career Plan: We promote heavily from within, so from a Crew Member you can develop to become a Shift Leader, Assistant Manager, General Manager, and beyond
- Work Attire: EPL logo'd shirt will be provided, black pants or jeans and no-slip shoes required
About Us: El Pollo Loco is a fast-casual restaurant chain that has been serving delicious citrus-marinated fire-grilled chicken for over 35 years. We are committed to providing our guests with an exceptional dining experience and our Crew Members with opportunities for growth and development.
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