Customer Service Representative

1 month ago


Carlsbad, United States Volt Full time
Job Description

Volt is seeking a skilled Customer Service Representative to join our team in Carlsbad, CA.

Key Responsibilities:

  • Answer incoming calls to set service appointments or resolve product/service issues.
  • Making outbound calls to notify clients of upcoming service appointments or recalls.
  • Identify customers' needs and provide clear information to ensure a positive experience.
  • Build lasting relationships with clients and team members based on trust and reliability.
  • Respond efficiently and accurately to callers, explaining possible solutions and ensuring clients feel supported.
  • Complete other duties as assigned by management.

Requirements:

  • High school diploma or equivalent.
  • Exceptional customer service, active listening, and verbal/written communication skills.
  • Adaptability and accountability.

Pay Rate: $18.00/hr

Volt offers a competitive pay rate and a full-time opportunity for the right candidate.



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