IT Infrastructure Operations Expert

6 days ago


Louisville, Kentucky, United States Ledgent Technology Full time
Job Summary

We are seeking an IT Infrastructure Operations Expert to join our team at Ledgent Technology in Louisville, CO. This is a full-time, hybrid role that offers a competitive salary of $105,000 - $145,000 and a comprehensive benefits package.

About the Role

This is a critical position that requires expertise in managing mobile devices, standardizing machine images, integrating systems, maintaining networks, conducting security audits, deploying equipment, managing IT assets, updating systems, providing escalated support for complex IT issues, documenting everything, and handling building security.

Key Responsibilities:
  • Mobile Device Management: Implement and maintain mobile device management solutions for seamless OS and configuration management.
  • Machine Image Standardization: Create and maintain consistent machine images for easy support and setup.
  • System Integration: Handle integrations between software applications and our single sign-on (SSO) system for streamlined user access.
  • Network Maintenance: Ensure our network performs optimally and securely.
  • Security Audits: Perform security audits and manage user accounts in SaaS applications.
  • Equipment Deployment: Oversee the deployment of machines and equipment to employees.
  • IT Asset Management: Keep track of company IT assets, including user assignments and locations.
  • System Updates: Apply updates, patches, and configuration changes to maintain compatibility and security.
  • Escalated Support: Provide escalated support for complex IT issues.
  • Documentation: Create and maintain documentation for systems, equipment, and security.
  • Building Security: Manage the building security system and issue access fobs.
Requirements:
  • Experience: 5+ years in IT systems architecture and administration.
  • Skills: Advanced knowledge of JAMF, Chocolatey, Intune MDM, Entra ID, OS deployment, PowerShell scripting, and SSO system integrations.
  • Problem-Solving: Strong analytical and troubleshooting skills.
  • Communication: Excellent verbal and interpersonal skills.
  • Independence: Ability to work independently and as a self-starter.
  • Teamwork: Collaborate effectively with cross-functional teams.
Education:
  • High School Diploma or equivalent required.
  • Relevant technology certifications preferred.
Physical Requirements:
  • Ability to lift up to 50 lbs. as needed.
Work Environment:
  • Professional office and warehouse settings with varying conditions.
Benefits:
  • Employer-paid medical, dental, and life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) with company matching.
  • Generous paid time off and company holidays.
  • Paid parental leave.
  • Fitness center membership.


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