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Financial Services Representative

2 months ago

Washington, United States The Midtown Group Full time
Job Summary

We are seeking a highly skilled Financial Customer Service Representative to join our team at The Midtown Group. As a key member of our staff, you will provide exceptional customer service to taxpayers, answering inquiries and resolving issues related to business, income, and real property taxes.

Key Responsibilities
  • Provide accurate and timely information to taxpayers on tax-related matters
  • Research and resolve complex tax issues, including business registration, income, and real property taxes
  • Update and maintain accurate records in our database
  • Communicate effectively with taxpayers, management, and other stakeholders
  • Perform other duties as assigned to support the team
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Minimum of two years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office Suite
About The Midtown Group

The Midtown Group is a small, woman-owned business certified by the Women's Business Enterprise National Council (WBENC). We provide trusted staffing services nationwide to a diverse range of clients, including Fortune 500 companies, law firms, financial organizations, and government agencies.