ECCP Model Fidelity Supervisor

4 weeks ago

West Hartford, United States Advanced Behavioral Health Full time
Job Title: ECCP Model Fidelity Supervisor

Job Summary:

The ECCP Model Fidelity Supervisor will work in conjunction with the ECCP Management Team to manage and maintain the workflow associated with the daily ECCP program operations. This role is responsible for the direct supervision of 10-15 ECCP Consultants, including supervision related to the field of Infant and Early Childhood Mental Health Consultation (IECMHC), supervision to the ECCP model fidelity, and administrative supervision to support performance expectations related to organization/time management, community engagement, service delivery, quality, caseload, and professionalism.

The Model Fidelity Supervisor will work in close partnership with the ECCP Consultants Home Agency Supervisor to support the professional development and high-quality service delivery of the ECCP Consultant and in meeting the contracted requirements of that agency.

This position is up to 75% work from home and the remainder of time will be in the corporate office, with the flexibility to work more in office to fit the business needs of the company.

This position will represent Advanced Behavioral Health and its services in a positive and professional manner and adhere to Advanced Behavioral Health's best practices, guidelines, policies, and procedures as established, promoting Advanced Behavioral Health as a leader in behavioral healthcare in all interactions and work.

Key Responsibilities:
  • Trained in and holds strong working knowledge of the ECCP Program Model.
  • Provides supervision to ECCP Consultants in accordance with the ECCP Program Model.
  • Provides oversight and monitoring of subcontracted ECCP Consultants that are under the Model Fidelity Supervisor, to include individual supervision, co-supervision with their Home Agency Supervisor, and site visits, as needed.
  • Monitors ongoing ECCP staff workforce requirements and training needs.
  • Ensures that ECCP Consultants under their supervision are trained and certified in required areas, including, but not limited to, HIPAA, PICCOLO, CBCL/CTR-F, and CLASS Tool.
  • Monitors and tracks all areas of a consultant's performance and direct service requirements, including, but not limited to, Consultant Activity Projects, Community Trainings, Caseload tracking, impact outcomes, etc.
  • Monitors and communicates to the ECCP Management Team, as well as the subcontracted providers, about consultant, contact, and coverage information.
  • Brings information to Program Manager related to any potential or realized gaps in service coverage, such as vacation or leave requests, over or under servicing within the consultants coverage area.
  • Promptly elevates concerns to the proper level within Advanced Behavioral Health related to consultants attendance, travel, conflict of interest, performance, or any other potential issue that may compromise the quality of service delivery.
  • Reports to the Program Manager any issues related to an individual staff member's job performance that may urgently impact the ability to fulfill contract requirements.
  • Completes Quarterly Consultant level performance reporting, conducts 3-way supervisory meetings, highlighting capacities and effectively communicating and resolving any areas of concern.
  • Works with ECCP Program Coordinators and ECCP Consultants to review EIS entries and identify trends related to consultants performance, managing data integrity, and upholding data as an important source to understanding consultee needs.
  • Demonstrates confidence related to working within evidence-based model and able to uphold the significant value of understanding and conveying the role data plays in informing the work of consultation.
Requirements:
  • Masters Degree in the field of Mental Health.
  • Clinical License required.
  • 3-5 years of post-graduate work experience with children in the behavioral health and early education fields, preferably working in the field of early childhood mental health consultation.
  • Demonstrated knowledge of the principles and practices involved in delivering individual child and classroom-focused early childhood mental health services.
  • 1-3 years of work experience in the supervision of staff for effective and efficient service delivery.
  • Experience working within an evidence-based service delivery model preferred.
  • Experience with community engagement and in facilitating effective partnerships across disciplines.
Preferred Qualifications:
  • Strong attention to detail; ability to work on multiple tasks and meet deadlines.
  • Excellent organizational skills.
  • Effective Communication skills, demonstrated leadership and planning skills.
  • Competencies in the following areas: (Administrative, Reflective, and/or Clinical) Supervision; Management; Culture, Early Childhood Development, Infant and Early Childhood Mental Health, and Early Childhood Education; Infant and Early Childhood Mental Health Consultation.
  • Professional writing, training, and public speaking skills.
  • Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, PowerPoint, Access, Outlook); internet; working within an information system preferred.
  • Strong written and verbal communication skills required.
  • Bilingual Candidate preferred.
  • Must have valid Connecticut drivers license and reliable transportation.

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