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Service Technician

2 months ago

Conover, North Carolina, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been transforming the landscape of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM.

Our brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.

Department Overview

Our Technicians provide television and smart home solutions to countless customers. As a technician, you will receive training to champion a premier customer experience, enhancing connectivity for more Americans with each home visit. You are integral to our organization, ensuring outstanding customer satisfaction. Our commitment to customer service has been recognized: in 2023, DISH received the J.D. Power award for #1 in Overall Customer Satisfaction for the sixth consecutive year.

Key Responsibilities

What can you expect?

  • Guaranteed advancement after 6 months with a $1.00 per hour increase
  • Performance Bonuses with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years
  • Compensated training, paid time off, and holidays
  • 4-day work week with opportunities for overtime
  • Comprehensive Medical, Dental, Vision, and Life Insurance plans, along with a Health Savings Account
  • Complimentary DISH TV service valued at $114.99/month at your residence, plus significant discounts on Sling TV and Boost Infinite mobile plans
  • 401(K) plan with company matching and Employee Stock Purchase Program (ESPP)
  • Tuition Reimbursement
  • Company-provided vehicle, tools, and uniforms

Our most significant advantage is the opportunity for growth, with over 400 of our current technician leaders having started in technician roles. If you possess determination and resilience, you will advance rapidly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will your role entail?

As a Service Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and utilizing the DISH installation to advise homeowners on their myriad smart home options.

Qualifications and Requirements

All technicians must possess:

  • The ability to quickly establish rapport. We want you to enjoy servicing our clients.
  • Capability to work on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs.
  • Ability to navigate small spaces and work in diverse weather conditions.
  • A valid driver's license in the state of employment with a driving record that meets DISH's safety standards.
  • Willingness to travel as needed.
Compensation Details

Salary: $18.75/Hour
Benefits Overview

From a variety of health benefits to new career pathways, explore our offerings on our careers website.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

This position will remain open for a minimum of 3 days or until filled.