Business Operations Specialist

4 days ago


Andover, Massachusetts, United States Synterex Full time
Job Summary

Synterex, Inc. is a global consortium of highly experienced clinical development professionals specializing in medical writing, submission publishing, and clinical science and operations support. We offer remote or on-site services, with a focus on providing clear, concise, accurate, and fully compliant documentation, from early drug development through post-approval.

We are seeking a highly organized and dependable Business Operations Associate to join our team. This role will enable the qualified candidate to expand their existing skill sets while gaining exposure to the operations of a high-growth organization. To be successful in this role, you should be self-motivated and ambitious with an eagerness to learn. The right candidate will have the ability to grow with the company and direct their learning opportunities.

Key Responsibilities
  • Assist with managing client relationships, ensuring client needs are met and prospecting future opportunities
  • Help to create client contracts and amendments
  • Ensure all contracts are active and the business is operating within the scope of contract
  • Drive the collection of metrics and other key performance indicators
  • Assist with documentation of client projects
  • Analyze processes for potential areas of increased efficiency (e.g., automation, training opportunities) for business operations
  • Ad-hoc requests as needed and as directed by the head of Business Operations or President
Requirements
  • 0-2 years of related experience, with some experience in the life sciences or healthcare fields a plus
  • Highly organized, dependable, and committed to the high standards that help differentiate Synterex
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Highly attentive to details, analytical and able to shift priorities as needed
  • Microsoft Office experience requires
  • Knowledge of Wrike and NetSuite a plus


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