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Bilingual Customer Support Specialist

2 months ago


Lufkin, Texas, United States Security Finance Full time

Exciting Career Opportunity

  • Are you driven by making a meaningful difference in people's lives?
  • Do you have proficient English and Spanish communication skills?
  • Have you acquired customer service experience?
  • Are you looking for a chance to delve into a new sector with thorough training?
  • Do you aim to advance your career?
  • Do you thrive in a collaborative work environment?

In this role, you will be instrumental in supporting clients with their financial inquiries, both via telephone and face-to-face interactions. No previous finance experience is required - simply bring your customer-focused attitude.

Key Responsibilities:

  • Provide outstanding customer service through both phone and in-person communications.
  • Participate in marketing initiatives to attract and retain clientele.
  • Assist with loan processing and tax preparation services.

What We Offer:

  • Extensive training program with performance-based incentives, featuring both practical and online learning experiences.
  • Comprehensive benefits package including health, dental, and life insurance, disability coverage, retirement savings options, and various paid leave benefits.
  • Opportunity for monthly bonuses based on branch performance.
  • Dedication to community engagement through charitable initiatives and local support programs.
  • Paths for professional growth and skill enhancement.

We are a well-established entity in the financial services industry with over sixty years of expertise, focusing on installment loans and tax solutions. Our committed team ensures tailored service to our esteemed clients, backed by our reliable reputation. Join us at Security Finance, where community involvement and customer service are fundamental principles.

We invite you to consider this rewarding opportunity.