Food Service Associate

5 days ago


Durango, Colorado, United States Holiday Inn Durango Full time
Job Summary

We are seeking a skilled and attentive Food Service Associate to join our team at Holiday Inn Durango. As a Server, you will play a vital role in ensuring our guests enjoy a quality dining experience that meets their expectations.

Key Responsibilities
  • Serve Guests with Excellence: Provide attentive and efficient service to restaurant and room service guests, ensuring their needs are met and exceeded.
  • Menu Knowledge and Flexibility: Maintain complete knowledge of the menu and be flexible and creative to meet guest requests and preferences.
  • Problem-Solving and Guest Satisfaction: Apply problem-solving skills to resolve guest issues and concerns in a timely and professional manner.
  • Order Taking and Payment Collection: Complete guest orders accurately and collect payments in a prompt and courteous manner.
  • Restaurant and Kitchen Maintenance: Assist with maintaining the quality, cleanliness, and organization of the restaurant and kitchen areas.
  • Inventory and Supply Management: Assist with inventory, ordering, and receiving of all food and beverage items.
  • Teamwork and Collaboration: Support the goals of the hotel through teamwork and collaboration with all departments.
Requirements
  • Previous Experience: Previous food handling, fast food, or serving experience is required.
  • Permits and Certifications: Must be able to obtain a Food Handlers Permit and some positions require an Alcohol Server's Permit.
  • Communication and Technical Skills: Strong verbal and written communication skills, with the ability to read, write, type, and use basic technology.
  • Physical Demands: Ability to stand and move around for an entire shift, with the ability to lift at least 25 pounds.
  • Availability: Must be available to work evenings, weekends, and holidays.


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