Café Team Lead

3 weeks ago


Madison, Wisconsin, United States COLECTIVO COFFEE ROASTERS Full time
Job Summary

We are seeking a highly skilled and motivated Café Team Lead to join our team at Colectivo Coffee Roasters. As a key member of our retail operations, you will be responsible for delivering exceptional customer experiences and driving business results in our cafes.

About Colectivo Coffee Roasters

Colectivo Coffee Roasters is a values-driven company dedicated to providing high-quality coffee and exceptional customer service. Our team is passionate about creating a welcoming atmosphere that fosters community engagement and growth.

Salary Information

The estimated annual salary for this position is $45,000 - $55,000, depending on experience.

Job Responsibilities
  • Deliver positive financial results through effective inventory management, sales strategies, and customer engagement.
  • Develop and maintain a culture of accountability, continuous improvement, and excellent customer service.
  • Train and develop co-workers to ensure high performance and job satisfaction.
  • Delegate responsibilities effectively using the Café Functional Architecture Model.
Requirements
  • A college degree in a business-related field or a minimum of 6 months of work experience in a hospitality setting and/or supervisory role.
  • Proficient skills in POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for evenings, weekends, and holidays, with ability to stand for extended periods, reach, bend, and lift up to 50 pounds.
  • Ability to see, read, and write in English.
Preferred Qualifications
  • Completed Colectivo Café training programs, including Register, SB, 300 level bar certification, and New Hire Orientation.


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