Call Center Expert

3 weeks ago


Des Plaines, Illinois, United States Unique Repair Services. Inc. Full time
Key Responsibilities

As a Technical Support Specialist at Unique Repair Services, Inc., you'll be responsible for providing exceptional technical support to our customers. This includes:


Responding to customer inquiries via phone, email, and chat


Resolving technical issues promptly and professionally


Collaborating with internal teams to ensure seamless customer experiences


You'll also have the opportunity to work with cutting-edge tools and systems, develop your technical skills, and contribute to our company's continued success.


Requirements:

  • Excellent communication and interpersonal skills
  • Aptitude for learning new technologies and systems
  • Ability to multitask and prioritize tasks effectively

What We Offer:

  • A competitive salary range of $18-$20 per hour, depending on experience
  • A comprehensive benefits package, including health insurance, dental insurance, vision insurance, short-term disability, and a 401(k) plan with a 2% employer match
  • A Monday-Friday schedule, with two weeks of paid vacation, three sick days, and six paid holidays

Our Company Culture:


We're proud to have a unique work environment that values employee growth and development. Our core values include:


Let's Have Fun: We believe that work should be enjoyable and rewarding.


We All Have a Voice: Every employee has a say in shaping our company culture and contributing to its success.


Improve Lives: We're committed to improving the lives of our customers, employees, and communities.



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