Field Service Representative

1 day ago


IL United States Carlisle Companies Full time
Job Title: Field Service Representative

Join Carlisle Companies as a Field Service Representative and play a critical role in delivering exceptional customer service to our clients in the Midwest region. As a key member of our team, you will be responsible for providing technical support, training, and mentoring to our customers, ensuring they receive the highest level of service and satisfaction.

Key Responsibilities:
  • Conduct on-site inspections and scheduling of completed product installations, ensuring quality and adherence to specifications.
  • Provide technical support and training to customers, including product demonstrations and hands-on training.
  • Investigate and resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Develop and maintain strong relationships with customers, architects, consultants, and other stakeholders.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • 1 year of experience in roofing or construction, with a strong understanding of Drexel Metals and Petersen Aluminum products.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and ability to travel up to 1,200 miles per week.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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