High-Rise Accommodations Specialist
2 weeks ago
Join our team of dedicated professionals and contribute to delivering exceptional guest experiences at Wynn/Encore Las Vegas. As a Tower Suites Coordinator, you will have the opportunity to work with a diverse range of guests and staff, ensuring seamless interactions and outstanding service.
**Key Responsibilities**
- Manage guest reservations and ensure special requests are met.
- Coordinate room moves and express checkouts.
- Monitor room type and rollaway bed inventories, proactively advising management of potential issues.
Estimated Salary: $70,000 - $85,000 per year
**Requirements**
- Must be at least 21 years old.
- Combination of education equivalent to high school diploma or any other combination of education, training, and experience that provides required knowledge, skills, and abilities.
- Excellent English communication skills, both verbal and written.
- Strong customer service skills and ability to deal with problems involving guests and operational issues while maintaining a positive attitude.
- Ability to work proficiently within a team environment and disciplined to work without constant guidance and supervision.
- Availability to work all shifts, including day, swing, and overnight, and flexibility to adapt to business demands.
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