High-Rise Accommodations Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Wynn Resorts Full time
Luxury Guest Experience Coordinator

Join our team of dedicated professionals and contribute to delivering exceptional guest experiences at Wynn/Encore Las Vegas. As a Tower Suites Coordinator, you will have the opportunity to work with a diverse range of guests and staff, ensuring seamless interactions and outstanding service.

**Key Responsibilities**
  • Manage guest reservations and ensure special requests are met.
  • Coordinate room moves and express checkouts.
  • Monitor room type and rollaway bed inventories, proactively advising management of potential issues.


Estimated Salary: $70,000 - $85,000 per year

**Requirements**
  • Must be at least 21 years old.
  • Combination of education equivalent to high school diploma or any other combination of education, training, and experience that provides required knowledge, skills, and abilities.
  • Excellent English communication skills, both verbal and written.
  • Strong customer service skills and ability to deal with problems involving guests and operational issues while maintaining a positive attitude.
  • Ability to work proficiently within a team environment and disciplined to work without constant guidance and supervision.
  • Availability to work all shifts, including day, swing, and overnight, and flexibility to adapt to business demands.


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