Technical Training Development Specialist

3 days ago

Des Moines, Iowa, United States LCS Full time

Job Summary:

The Technical Training Development Specialist will be responsible for assisting in the development and facilitation of technical systems training. This role will provide an opportunity to gain professional experience and work on a team to create and maintain technical training materials.

Key Responsibilities:

  • Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
  • Develop rollout plans with IT and business users.
  • Support the facilitation of training sessions, including setting up equipment, managing online platforms, and troubleshooting technical issues.
  • Help manage the Learning Management System (LMS) by uploading course materials, tracking participation, and generating reports on training outcomes.
  • Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
  • Develop business cases for training assignments, clearly stating the business value, resources needed, and key milestones for the project.
  • Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
  • Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
  • Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.

Requirements:

  • Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
  • Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
  • Ability to work effectively both independently and as part of a team.
  • Proactive and resourceful, with strong problem-solving skills.
  • Eagerness to learn and grow within the field of technical training and development.

About LCS:

LCS is a leading provider of senior living services, committed to creating living experiences that enhance the lives of seniors. We strive to help every community succeed by strengthening available resources, establishing proven practices, and creating lasting value for those living in, working for, and affiliated with the community.

Why Work at LCS:

  • Competitive pay and benefits, including medical, dental, life insurance, disability, 401(k) with company match, and paid parental leave.
  • Opportunities for career growth and advancement within a dynamic and growing organization.
  • A collaborative culture that values diversity, equity, and inclusion, with a dedicated Diversity and Inclusion Council.
  • A commitment to ongoing education and professional development, with onsite education opportunities, education assistance, and continuing education credits.

  • Technical Support Specialist

    2 months ago

    Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a dedicated group of Technical Support Specialists to assist internal staff through inbound calls.Specialists will receive comprehensive training on the company's internal systems, tools, and procedures. They will be tasked with managing a ticketing queue and assisting in troubleshooting various issues faced by...

  • Technical Training Internship Opportunity

    1 week ago

    Des Moines, Iowa, United States Life Care Services Full time

    Job DescriptionThe Technical Trainer Intern will be a full-time opportunity for 12 weeks from May to August. This position will gain professional experience by working on the Business Applications training team, assisting with the development and facilitation of technical systems training. The tasks assigned will be at a level consistent with assignments...

  • IAM Technical Specialist

    1 month ago

    Des Moines, Iowa, United States CyberTec Full time

    About the RoleWe are seeking a highly skilled IAM Technical Specialist to join our team at CyberTec. As an IAM Technical Specialist, you will be responsible for providing technical expertise and support for our Identity and Access Management (IAM) systems.Key ResponsibilitiesProvide technical support for SailPoint and Okta systemsWork closely with the...

  • Technical Support Specialist

    1 month ago

    Des Moines, Iowa, United States Vision Financial Group LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our technology team at Vision Financial Group LLC. As a key member of our IT team, you will be responsible for providing top-notch technical assistance and support to our staff with computer systems, hardware, or software issues.Key Responsibilities:Monitor...

  • IT Technical Support Specialist

    4 days ago

    Des Moines, Iowa, United States LCS Full time

    Job Description:The IT Technical Support Specialist is responsible for providing prompt technical support and customer service, service desk call and ticket troubleshooting, diagnosis and resolution for incidents and requests, end user workstation and device support and training, and assisting with technical projects for the corporate office, business units...

  • IT Technical Support Specialist

    1 week ago

    Des Moines, Iowa, United States LCS Full time

    Job Summary:The IT Technical Support Specialist provides prompt and superior customer service and support for various technical issues and requests. This role involves troubleshooting, diagnosing, and resolving incidents and requests related to Windows operating systems, workstation and laptop break-fix, maintenance, upgrades, imaging, and software...

  • Technical Support Specialist

    2 weeks ago

    Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a skilled Technical Support Specialist to join our team. As a Help Desk Agent, you will be responsible for providing top-notch technical support to internal employees via inbound phone calls.Key ResponsibilitiesManage a ticketing queue and troubleshoot issues with internal tools, systems, and processes.Provide phone support...

  • IT Technical Support Specialist

    4 weeks ago

    Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: IT Technical Support SpecialistWe are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will be responsible for providing technical support and resolving technology issues and project initiatives in the region.Key Responsibilities:Support and resolve...

  • Technical Support Specialist

    1 month ago

    Des Moines, Iowa, United States National Credit Center Full time

    Job OverviewNational Credit Center is a leading provider of software solutions for the automotive industry. We are seeking a skilled Technical Support Specialist to join our Dealer Marketing Services team.Key ResponsibilitiesProvide timely and effective technical support to customers via phone and email, resolving issues related to PMUL, Stack, PCE, and NC4...

  • Regional Technical Placement Specialist

    3 weeks ago

    Des Moines, Iowa, United States MarketSource Full time

    Job Title: Regional Technical Placement SpecialistMarketSource, a leading provider of managed sales solutions, is seeking a highly skilled Regional Technical Placement Specialist to join our team. As a key member of our organization, you will be responsible for partnering with clients to implement and maintain effective technician recruiting programs at...

  • Canine Training Assistant

    2 months ago

    Des Moines, Iowa, United States Dog Training Elite Full time

    Canine Training AssistantWe are seeking a committed Canine Training Assistant to become a vital part of our team at Dog Training Elite. In this role, you will work closely with the head trainer to deliver exceptional training services to our clients and their dogs. Your responsibilities will include supporting training programs, facilitating individualized...

  • Canine Training Associate

    2 weeks ago

    Des Moines, Iowa, United States Dog Training Elite Full time

    Job OverviewWe are seeking a skilled Canine Training Associate to assist our lead trainer with training sessions, provide one-on-one training for clients and their dogs, and facilitate group classes. This role requires flexibility with evening and weekend work.Responsibilities:Record training progress and updatesDeliver exceptional customer service and build...

  • Canine Training Assistant

    1 month ago

    Des Moines, Iowa, United States Dog Training Elite Full time

    Job OpportunityWe are seeking a skilled Assistant Dog Trainer to collaborate with our lead trainer in delivering exceptional training experiences. As a key member of our team, you will be responsible for providing one-on-one training sessions, facilitating group classes, and maintaining accurate records of training progress. This role requires flexibility,...

  • Technical Support Specialist

    2 months ago

    Des Moines, Iowa, United States TEKsystems Full time

    Job OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...

  • Technical Support Specialist

    5 days ago

    Des Moines, Iowa, United States US Signal Full time

    Job Title: Technical Support Specialist - Cloud ServicesJob Summary:US Signal is seeking a highly skilled Technical Support Specialist - Cloud Services to join our Technical Operations Center team. As a Technical Support Specialist - Cloud Services, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data...

  • Technical Support Specialist

    2 weeks ago

    Des Moines, Iowa, United States US Signal Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at US Signal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data Protection services.Key Responsibilities:• Provide timely and efficient resolution of customer cases• Act...

  • Regional Technical Placement Specialist

    3 weeks ago

    Des Moines, Iowa, United States MarketSource Full time

    Job Title: Regional Technical Placement SpecialistMarketSource, a leading provider of managed sales solutions, is seeking a highly skilled Regional Technical Placement Specialist to join our team. As a key member of our organization, you will be responsible for partnering with clients to implement and maintain effective technician recruiting programs at our...

  • Technical Support Specialist

    1 month ago

    Des Moines, Iowa, United States US Signal Full time

    Job Description:US Signal is seeking a highly skilled Technical Support Specialist to join our Technical Operations Center team. As a key member of our team, you will be responsible for providing exceptional customer support for our Cloud, Disaster Recovery, and Data Protection services.Key Responsibilities:Provide world-class customer service with efficient...

  • Manufacturing Training Specialist

    1 month ago

    Des Moines, Iowa, United States DSJ Global Full time

    Job SummaryThis role will collaborate with various departments to oversee technical training needs. By creating programs to meet the plant's goals, you will help achieve strategic objectives.Key ResponsibilitiesEvaluate training and development needs through interviews, focus groups, and discussions with department SMEs and managersRecommend, design,...

  • Manufacturing Training Specialist

    4 weeks ago

    Des Moines, Iowa, United States DSJ Global Full time

    Job SummaryThis role will collaborate with various departments to oversee technical training needs. By creating programs to meet the plant's goals, you will help achieve strategic objectives.Key ResponsibilitiesEvaluate training and development needs through interviews, focus groups, and discussions with department SMEs and managersRecommend, design,...