Customer Service Representative

4 days ago


Woodbridge, Connecticut, United States Middlesex Management Full time
Job Overview

We are a property management company seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for responding to tenant inquiries and concerns.

Key Responsibilities:

  • Answer inbound calls in a courteous and professional manner
  • Provide accurate information on proper procedures in response to inquiries
  • Troubleshoot and resolve complaints in a timely and efficient manner
  • Document and update records based on communication with tenants
  • Maintain a comprehensive knowledge base of required procedures

Requirements:

  • Prior experience in a Call Center environment
  • Demonstrated customer service orientation
  • Able to prioritize and multitask effectively
  • Excellent verbal and written communication skills
  • Proficient computer skills

Salary: $45,000 - $55,000 per year, depending on experience.

Company Background

We are a reputable property management company with over 95+ apartment communities throughout New Jersey. Our goal is to provide exceptional customer service to our tenants while maintaining a positive and productive work environment.



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