Customer Service Representative
4 days ago
We are a property management company seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for responding to tenant inquiries and concerns.
Key Responsibilities:
- Answer inbound calls in a courteous and professional manner
- Provide accurate information on proper procedures in response to inquiries
- Troubleshoot and resolve complaints in a timely and efficient manner
- Document and update records based on communication with tenants
- Maintain a comprehensive knowledge base of required procedures
Requirements:
- Prior experience in a Call Center environment
- Demonstrated customer service orientation
- Able to prioritize and multitask effectively
- Excellent verbal and written communication skills
- Proficient computer skills
Salary: $45,000 - $55,000 per year, depending on experience.
Company BackgroundWe are a reputable property management company with over 95+ apartment communities throughout New Jersey. Our goal is to provide exceptional customer service to our tenants while maintaining a positive and productive work environment.
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