Part Time Sales Associate Store Representative

4 weeks ago


Middletown, Ohio, United States NEW BALANCE ATHLETICS, INC Full time

Job Mission: As a Retail Sales Associate at New Balance, you will play a vital role in ensuring our retail stores operate smoothly and provide exceptional customer service. You will be educated on expert product knowledge and utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Key Responsibilities:

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact, Understand the customer's needs, Educate the customer on product features and benefits, Solve any customer problems/answer any questions, Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best - neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements for Success:

  • Must be 18 years of age or older
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays

Benefits:

  • New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K
  • Opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs
  • Yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave

Equal Opportunities: New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, gene


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