Business Analytics Director

4 weeks ago

Omaha, Nebraska, United States Lincoln Financial Services Full time
Job Description

As a Director of Business Analytics, you will lead a team of business analysts to design and implement in-depth business metrics and analytics to support goals and objectives. You will collaborate with stakeholders to provide consultative advice and analytic support to advance growth and profitability initiatives and deliver meaningful business results.

Key Responsibilities:

  • Maintain knowledge on current and emerging developments/trends, assess their impact, and collaborate with management to incorporate new trends and developments in current and future solutions.
  • Direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
  • Proactively identify and direct the implementation of process improvements that significantly reduce workloads or improve quality across the department.
  • Provide subject matter expertise to team members and internal/external stakeholders on complex assignments/projects.
  • Responsible for leading the business insights and reporting team for Workplace Solutions account management organization using data to develop actionable insights that drive strategic and operational business decisions.
  • Manage internal/external customer reporting needs including stewardships and performance guarantees tracking.
  • Build strong relationships across the organizations to understand priorities, needs, and provide strategic recommendations.
  • Advises senior management and stakeholders on design issues, capabilities, and/or system limitations; develops and recommends remediation plans.
  • Directs the creation of dashboards & scorecards utilizing existing and newly developed metrics and performance monitoring to provide management with quantifiable gauges of business results, customer experience, renewals, and strategic initiatives.
  • Partner with teams in the development, implementation, and evolution of metrics & analytics to support changing business needs & objectives, achieve desired results, and establish new forward-looking metrics.
  • Collaborates across the data and IT organization to advocate business needs, strategic direction, and help set development priorities.
  • Acts as a subject matter expert providing support for requirements and UAT testing for the development of new data assets and analytic tools.
  • Ensures team champions analytics and educates the business to drive adoption and usage of data analytics to further business insights.
  • Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent.

Requirements:

  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
  • 7+ Years of experience of insurance industry knowledge, preferably group; including business analysis and development of metrics that drive business decisions

What We Offer:

  • Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Pay Range: $90,300 - $164,700

Additional Information:

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and/or fundraising activities.

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