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Food Service Management Leader
2 months ago
Position Title: Operations Manager
Salary Range: $75,000 - $85,000
Location: New York City
Join our vibrant team at Compass Group Careers, a premier provider of culinary and event services for esteemed institutions and corporations. Recognized as one of the Best Places to Work, we are dedicated to providing outstanding dining experiences in remarkable environments.
Role Summary: As an Operations Manager, you will play a crucial role in managing the front-of-house operations, ensuring exceptional service and guest satisfaction.
Key Responsibilities:
- Lead training and development initiatives for restaurant personnel in high-end dining service protocols.
- Oversee scheduling, payroll, and administrative functions to maintain cost efficiency.
- Collaborate with various departments to fulfill customer service requirements.
- Design seating arrangements, manage reservation systems, and uphold cleanliness standards.
- Address and resolve customer inquiries and complaints with professionalism.
Preferred Qualifications:
- Bachelor's Degree or equivalent experience in the hospitality sector.
- A minimum of six years in upscale dining environments.
- Proven ability to recruit, train, and mentor staff.
- Strong communication and customer service abilities.
- Familiarity with Microsoft Office and reservation management systems.
About Compass Group:
Compass Group USA offers a comprehensive benefits package, including medical, dental, vision, and retirement plans. Join us in redefining the dining experience in the culinary landscape.
