Referrals Coordinator

2 weeks ago


Berkeley, California, United States LifeLong Medical Care Full time
Job Title: Referrals Coordinator

We are seeking a highly organized and detail-oriented Referrals Coordinator to join our team at LifeLong Medical Care. As a Referrals Coordinator, you will play a critical role in ensuring seamless patient care by coordinating referrals, follow-ups, and data entry.

Responsibilities:
  • Receive and process referral requests from providers, communicating with them as needed to clarify requirements.
  • Request urgent appointments as necessary and verify current insurance information.
  • Contact HMOs, PPOs, Medi-Cal/Medicare, or other special funding sources to obtain authorizations for reimbursement of services.
  • Follow up on all referrals and maintain accurate tracking in Epic and i2i.
  • Coordinate efforts with the Health Information Technician to ensure medical report information is received and placed in the chart.
  • Perform other duties as assigned by the Supervisor.
Qualifications:
  • Commitment to providing primary care services for the underserved, with demonstrated ability and sensitivity in working with diverse populations.
  • Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills, with excellent time management.
  • Ability to work effectively under pressure in a positive and friendly manner, with flexibility and adaptability to change.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident, and sensitive staff.
Requirements:
  • High school diploma or GED.
  • One year of administrative experience in a medical or human services setting.
  • Experience with electronic health records.
  • Proficient in Microsoft Office Word, Excel, Outlook, and Internet, with the ability to type 40 wpm.
Preferred Qualifications:
  • College degree in a related field.
  • Community or Public Health experience.
  • EPIC experience.
  • Knowledge of medical terminology.
  • Knowledge of Medi-Cal and Private HMO Insurance plans.
  • Bilingual English/Spanish/Arabic.

We offer a competitive salary range of $20-$24/hour, excellent benefits, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.


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