Customer Experience Specialist

3 days ago


Stanford, California, United States Ermenegildo Zegna N.V. Full time
About Zegna

Ermenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality fabrics and exceptional craftsmanship. With a rich heritage spanning over 110 years, Zegna has established itself as a trusted name in the fashion industry.

Your Opportunity

As a Customer Advisor for Zegna, you will play a vital role in delivering exceptional customer service and creating memorable luxury shopping experiences. You will be responsible for engaging customers in the discovery of our heritage, building relationships, and providing personalized recommendations to meet their needs.

Key Responsibilities
  • Provide personalized customer service and create a memorable luxury shopping experience
  • Develop and maintain relationships with customers to understand their needs and preferences
  • Offer expert advice on Zegna products, including fabrics, craftsmanship, and made-to-measure services
  • Utilize technology to offer a complete and integrated luxury experience
  • Collaborate with the store team to ensure customer and business needs are met
  • Measure performance using Zegna customer service and sales KPIs
Requirements
  • Passionate and open-minded individual with a strong desire to learn and develop
  • Excellent written and verbal communication skills
  • Proficient with digital technology and familiar with Apple products
  • Ability to self-learn and self-develop
  • Generates customer delight and has a strong entrepreneurial mindset
What We Offer

As a Customer Advisor for Zegna, you will have the opportunity to work with a leading luxury brand, develop your skills and knowledge, and earn a competitive salary with commissions. Total potential earnings range from $45,000-$110,000 annually.



  • Stanford, California, United States Guardant Health Full time

    Job Title: Customer Excellence SpecialistThe Customer Excellence Specialist will be a key member of the Client Services (Center of Excellence) Organization. This new position will work in a matrix organization to resolve complex issues with customers, train internal and external partners on best practices, and drive continuous improvement initiatives.Key...


  • Stanford, California, United States Veterinary Emergency Group Full time

    About UsVeterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is to provide exceptional care to people and their pets when they need it most.Our CultureWe are revolutionizing emergency medicine with a customer-first mentality and a true, employee-centric work environment. Our...


  • Stanford, California, United States Veterinary Emergency Group Full time

    About UsVeterinary Emergency Group (VEG) is a rapidly growing emergency veterinary company with hospital locations across the United States. Our mission is to provide exceptional care and service to our customers and their pets when they need it most.Our CultureWe are revolutionizing emergency medicine with a "customer first" mentality and a true,...


  • Stanford, California, United States Earnin Full time

    About EarninEarnin is a pioneering fintech company that empowers individuals with real-time financial flexibility. Our mission is to deliver innovative products that cater to the unique needs of those living paycheck to paycheck. With over 13 million app downloads and $15 billion in earnings accessed, we're committed to shaping the future of financial...


  • Stanford, California, United States Veterinary Emergency Group Full time

    About UsVeterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is to provide exceptional care and service to our patients and their families, while also creating a positive and supportive work environment for our employees.Job SummaryWe are seeking a highly skilled and...


  • Stanford, California, United States Talkdesk Full time

    About TalkdeskTalkdesk is a cloud contact center leader that empowers customer heroes through innovative software solutions. Our mission is to redefine the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture, representative of the communities we serve, and give back to our community through...


  • Stanford, California, United States Patagonia Full time

    Role OverviewAs a Customer Experience Guide at Patagonia, you will be the embodiment of the brand for our customers. You will learn about our products, share your passion for the community, and contribute to a team that is responsible for the store's success through customer service, merchandising, operations, events, and environmental activism.Key...


  • Stanford, California, United States Patagonia Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Guide. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.Key...


  • Stanford, California, United States Uniphore Technologies Inc. Full time

    Customer Care ManagerUniphore Technologies Inc. is seeking a seasoned professional to join our team as a Customer Care Manager. As a key member of our Client Success team, you will be responsible for ensuring our clients achieve maximum success with our Conversational Service Automation solutions.Key Responsibilities:Work closely with clients to understand...


  • Stanford, California, United States Starbird Chicken Full time

    **About Us**At Starbird Chicken, we're passionate about delivering exceptional customer experiences. Our team members are the heart of our organization, and we're committed to providing them with the training, tools, and opportunities to thrive.**Key Responsibilities**Provide top-notch hospitality to our guests, ensuring their needs are met and...


  • Stanford, California, United States Insight Global Full time

    Job DescriptionWe are seeking a highly motivated Client Experience Officer to join our Operations group, supporting our commercial clients. This role is responsible for servicing banking clients for all client onboarding, transaction requests, account updates, and maintenance, as well as providing additional administrative support.Key...


  • Stanford, California, United States TCWGlobal Full time

    Job Title: Accounts Receivable Collections SpecialistAt TCWGlobal, we are seeking a highly skilled Accounts Receivable Collections Specialist to join our team. As a key member of our Finance department, you will play a critical role in managing the collection of customer accounts for our fast-growing global business.Key Responsibilities:Manage the collection...


  • Stanford, California, United States Madison Reed Hair Color Bar Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Client Service Specialist to join our team at Madison Reed Hair Color Bar. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional customer service and ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesProvide outstanding...

  • To Go Specialist

    4 days ago


    Stanford, California, United States True Food Kitchen Full time

    True Food Kitchen **Job Summary** We are seeking a highly motivated and organized To Go/Takeout Specialist to join our team. As a key member of our restaurant team, you will be responsible for taking, placing, and preparing guests' to go orders with a focus on quality and efficiency. **Key Responsibilities:** * Interact with guests in person and on the...


  • Stanford, California, United States Stanford University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Specialist to join our team at Stanford University's Hoover Institution. As an Administrative Specialist, you will provide administrative support to our research staff and fellows, ensuring the smooth operation of our programs and events.Key ResponsibilitiesProvide...


  • Stanford, California, United States Insight Global Full time

    Job Title: Client Experience OfficerWe are seeking a highly motivated and detail-oriented Client Experience Officer to join our Operations team. As a Client Experience Officer, you will be responsible for providing exceptional customer service to our commercial banking clients, ensuring their needs are met and exceeded.Key Responsibilities:Service banking...


  • Stanford, California, United States Rollins Full time

    Job SummaryOrkin, a global leader in pest control, is seeking a skilled Pest Control Technician to join our team. As a Field Service Specialist, you will be responsible for delivering exceptional service to customers while ensuring the highest level of quality and safety.Key ResponsibilitiesComplete our comprehensive paid training program to learn the skills...


  • Stanford, California, United States Stanford University Full time

    Job Title:Disability and Leave Specialist 2Job Summary:Stanford University is seeking a Disability and Leave Specialist 2 to join its Human Resources team. The successful candidate will be responsible for coordinating disability and family leaves for all faculty and staff, working closely with third-party vendors, and communicating with employees and local...

  • Security Specialist

    3 weeks ago


    Stanford, California, United States Security Industry Specialists Full time

    About this position:We are seeking a highly skilled Security Specialist to join our team at Security Industry Specialists. As a Security Specialist, you will be responsible for ensuring the safety and security of our clients, their associates, and facility personnel.Key Responsibilities:Patrol assigned zones to maintain visibility and observe potential...

  • Security Specialist

    5 days ago


    Stanford, California, United States Security Industry Specialists Full time

    About this PositionWe are seeking a highly skilled Security Specialist to join our team at Security Industry Specialists. As a Security Specialist, you will be responsible for patrolling assigned zones, enforcing client policies, and investigating incidents to ensure a safe and professional working environment.Key ResponsibilitiesPatrol assigned post on foot...