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Customer Experience Specialist

1 month ago

Wilmington, Delaware, United States H&M Group Full time
Job Description
As a Retail Sales Associate at H&M Group, you will play a vital role in creating an exceptional customer experience. Your primary responsibility will be to engage with customers, answer their queries, and provide personalized styling advice.

You will also be responsible for maintaining a high level of visual merchandising standards, restocking shelves, and processing transactions accurately and efficiently. In addition, you will promote our H&M Loyalty program to customers and encourage them to sign up.

Requirements
To be successful in this role, you will need to have excellent communication skills, a passion for fashion, and the ability to work in a fast-paced environment. You will also need to be comfortable working with technology, such as our point-of-sale system, and have basic math skills.

We estimate the annual salary for this position to be around $25,000-$30,000, depending on location and experience. This figure may vary based on your qualifications and performance.