Senior Business Operations Manager
4 days ago
Billshark: Reducing Bills, One Customer at a Time
We're a fintech market leader dedicated to helping people save money on their bills. Our team of experts is passionate about providing exceptional service and delivering results.
About the Position
We're seeking a highly skilled Senior Operations Leader to join our team. In this role, you'll be responsible for maximizing efficiency and productivity through process analysis and interdepartmental collaboration.
Key Responsibilities:
- Develop and implement strategic plans to drive business growth and improve operational efficiency.
- Analyze current processes and identify opportunities for improvement.
- Lead the team to achieve NPS and CSAT goals.
- Build relationships with all levels of the organization.
- Monitor and analyze key metrics for day-to-day operations.
Qualifications:
- Bachelor's degree and 5 years of industry experience.
- Proven track record of driving business growth and improving operational efficiency.
- Excellent negotiation and communication skills.
- Strong working knowledge of data analysis and performance metrics.
- Ability to work outside of normal business hours.
Estimated Salary:$150,000 - $220,000 per year.
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