Customer Service Ambassador

2 weeks ago


Peterborough, New Hampshire, United States Monadnock Community Hospital Full time

Job Summary

The Customer Service Representative plays a vital role in ensuring the efficient and timely operations of Patient Account Services at Monadnock Community Hospital. This position requires strong communication skills to respond to patient and insurance inquiries in a professional and courteous manner.

Key Responsibilities

  • Provide exceptional customer service to patients and their families
  • Respond to inquiries and resolve issues in a timely and effective manner
  • Maintain accurate and up-to-date records of patient interactions
  • Collaborate with healthcare teams to ensure seamless patient care
  • Stay up-to-date on hospital policies and procedures

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of hospital software


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