Assistant Director of Operations

16 hours ago


Washington, Washington, D.C., United States Residential One LLC Full time
Join Our Team

We are looking for a highly motivated and detail-oriented Regional Support Specialist to join our team at Residential One LLC. As a key member of our regional team, you will provide administrative support to the Regional Directors, ensuring the smooth operation of our properties.

The ideal candidate will have excellent communication skills, proficiency in Excel, and experience working in property management or a related field. Knowledge of Boston Post software is a plus. If you're a problem-solver with a passion for delivering exceptional customer service, we want to hear from you

Key Responsibilities:

  • Assist Regional Directors with day-to-day operations and special projects
  • Gather information for owners, asset managers, and compliance agencies
  • Review weekly status reports and delinquency reports
  • Respond to resident inquiries and resolve issues
  • Assemble replacement reserve requests and gather budget information
  • Review monthly financial reports from site managers
  • Research outstanding invoices and respond to vendor requests
  • Organize and maintain contracts on the S drive
  • Assist with scheduling preventative maintenance inspections and maintaining records

Qualifications:

  • Excellent verbal and written communication skills
  • Proficiency in Excel and Boston Post software (or similar)
  • Experience in property management or a related field
  • Strong problem-solving and customer service skills
  • Bilingual a plus

Salary Range: $45,000 - $55,000 per year



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