Front End Customer Experience Manager

2 days ago


Athens, Georgia, United States Burlington Full time
Job Summary

Burlington is seeking a highly skilled and motivated Part Time Customer Service Lead to join our team in Athens. As a key member of our front-end team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top priority.

About the Role:

  • You have strong leadership skills and a friendly, outgoing demeanor.
  • You thrive in a fast-paced environment and are passionate about retail.
  • You are able to lift and move boxes weighing 40 lbs or more, and stand and walk for extended periods of time.

Key Responsibilities:

  • Model company core values and Our Burlington philosophy.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Maintain a neat and orderly front end area and troubleshoot issues with registers and transactions.

Benefits:

  • A competitive wage of $14-$14 per hour.
  • A flexible schedule that allows you to balance your work and personal life.
  • An associate discount on purchases made at our stores.
  • The opportunity to work with a rapidly growing brand that values its employees and provides opportunities for growth and development.


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