Front Desk Hospitality Specialist

2 weeks ago


Laredo, Texas, United States Nexgen Hospitality Ii Llc Full time
Job Description

We are seeking a Front Desk Agent to provide exceptional service to our hotel guests. As a key member of our hospitality team, you will be responsible for ensuring a positive guest experience from check-in to check-out.

Responsibilities:
  • Monitor and maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards

Our ideal candidate possesses excellent communication skills, is proficient in English, and has computer literacy. If you have a friendly and outgoing personality, familiarity with hospitality industry standards, and the ability to lift 30 pounds, we encourage you to apply.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and location.



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