Client Services Manager

7 days ago


Rolling Meadows, Illinois, United States Gallagher Bassett Full time

At Gallagher Bassett, we're seeking a skilled Client Services Manager to lead our strategic account development efforts. With a strong background in account management, renewals, and stewardship meetings, you'll drive long-term relationships with clients and foster exceptional service delivery.

The ideal candidate will manage a book of business covering multiple industries and client locations, building trust and confidence with existing clients. You'll deliver exceptional results, solving common issues, identifying client concerns/opportunities, and driving solutions with minimal guidance.

This role requires up to 25% travel to meet with clients and support key initiatives. You'll be responsible for:

  • Managing 25+ routine/moderately complex clients
  • Renewing own accounts of low to moderate complexity with limited assistance
  • Organizing and leading effective group meetings on behalf of clients (claims reviews)
  • Facilitating discussions effectively, selling value of AJG services

To succeed in this role, you'll need:

  • Bachelor's degree and 3 years related experience
  • Insurance license required
  • Solid understanding of risk, insurance, and claims

In return, you'll enjoy a competitive salary, great teams, and exciting career opportunities. Our benefits package includes medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and more.

We value inclusion and diversity, and our organization is committed to providing equal employment opportunity to all applicants and employees. If you're passionate about delivering exceptional service and building long-term relationships, we encourage you to apply.



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