Risk Management Risk Consultant

1 week ago

Rolling Meadows, Illinois, United States Gallagher Full time

About Artex:

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We are a global brokerage team that provides innovative risk management solutions. Our diverse and dynamic environment is perfect for professionals who thrive on problem-solving and teamwork.

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Job Overview:

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This role will provide claims consulting services to captive clients and prospective clients, while coordinating, monitoring, and enhancing services offered by Third-Party Administrators and Risk Control Service Providers.

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Key Responsibilities:

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- Provide claim advice and act as general claim resource to captive members
- Actively resolve claim handling disputes between captive member and the claim administrator
- Facilitate good relationships between member and claim administrator while fostering a quality customer service focus
- Review, coordinate, and monitor the overall performance of the Risk Control and the Claim Management service providers
- Verify services offered are adequate and service team is competent for the needs of the captives
- Participate in Carrier Audits with the Third Party Administrators to verify proper claim handling practices and being met
- Review claim and loss control reports and determine whether or not specific intervention is necessary
- Evaluate and monitor high exposure claims
- Design efficient procedures for monitoring claims
- Arrange and facilitate Risk Control Workshops
- Develop the Risk Control Committee Agenda and work with the chairperson, claim administrator and risk control service provider to obtain information for the board books
- Attend Board Meetings, facilitate the Risk Control Committee Meeting and prepare the Risk Control Committee minutes
- Formulate a Risk Control Budget and work within the budget parameters agreed to by the Board of Directors
- Prepare closeout analysis
- Provide claim-handling procedures/guidelines to clients
- Participate in claim review meetings as the consultant on an as needed basis
- Run financial reports from the claim administrator's system
- Assist members in obtaining claim reports that meet their needs, on an as-needed basis
- Review loss reports to identify trends to reduce overall cost of the captive and suggest pro-active safety procedures, to focus on problem areas
- Develop and refine products and services including strategies for cost control
- Communicate any issues to the Captive Director and advise them of the final resolution
- Develop reports analyzing client loss pattern by location, type, and period, identifying trends and commendations for solutions on a regular basis for all direct written accounts on a specific established time frame
- Perform tasks according to our processes
- Work on special projects and perform other tasks as assigned

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About You:

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To be successful in this role, you will need:

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  • ">
  • A Bachelor's degree or commensurate experience">
  • 3 years' experience in a claims role">
  • Good written and oral communication skills, including the ability to compose clear, concise, and grammatically correct reports">
  • Ability to present in front of large audiences">
  • Working knowledge of computer programs including Word, Excel, Outlook, etc.">
  • Must be a self-starter with a positive attitude">
  • Above-average telephone personality and the ability to deal with people in difficult situations">
  • Ability to travel and work more than eight-hour workdays including weekends as needed">
  • Ability to work effectively with all members of the captive team">
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Compensation and Benefits:

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We offer a competitive salary of $90,000 - $110,000 per year, plus a range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, digital mental health services (Talkspace), flexible work hours, training programs, Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, charitable matching gift program, and more

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Inclusion and Diversity:

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Gallagher values inclusion and diversity and is committed to creating a workplace where everyone feels valued, respected, and supported. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.

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About Gallagher:

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Gallagher is a global brokerage team that provides innovative risk management solutions. Our diverse and dynamic environment is perfect for professionals who thrive on problem-solving and teamwork.

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