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Senior Director, Commercial Platforms and Operations

2 months ago

Scottsdale, Arizona, United States Axon Full time
About the Role

We are seeking a highly experienced and strategic Executive Vice President to lead our Sales and Technology teams. As a key member of our leadership team, you will be responsible for driving the implementation and optimization of sales, services, and commercial platforms to enhance productivity and efficiency.

Key Responsibilities
  • Provide strategic leadership and direction to the internal technology team, driving the implementation and optimization of sales, services, and commercial platforms.
  • Collaborate closely with sales leadership to understand business objectives and translate them into technological roadmaps and solutions that support Axon's growth in a scalable way.
  • Oversee the management and optimization of sales, services CRM & CPQ systems, and Order Management & Billing systems, ensuring seamless integration with other sales technologies and platforms.
  • Oversee the development of custom software tools and products for our internal stakeholders.
  • Lead the Salesforce technical team, providing guidance, mentorship, and support to ensure best practices are followed and technical excellence is maintained.
  • Drive innovation in sales technology, continuously evaluating emerging trends and advancements to enhance the sales process and improve customer experiences.
  • Partner with cross-functional teams, including sales, services, commercial operations & finance to align sales technology initiatives with overall business goals and objectives.
  • Build a brilliant technology organization focused on stakeholder delight, best in class engineering, and operational excellence.
Requirements
  • Bachelor's degree in Computer Science, or related field
  • Minimum of 15+ years of experience in internal technology with the above business experience.
  • Deep expertise in sales processes, services, and CPQ systems, with hands-on experience in implementing and optimizing sales technologies.
  • Strong technical proficiency in Salesforce platform, including Sales Cloud, Service Cloud, CPQ, with a demonstrated ability to lead Salesforce technical initiatives.
  • Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve goals and objectives.
  • Strategic thinker with strong problem-solving abilities and a results-oriented mindset.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Proven ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
What We Offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices