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Lead Infrastructure Solutions Engineer

2 months ago

Tempe, Arizona, United States AP Professionals Full time

Position Overview

We are seeking a skilled Infrastructure Engineer to deliver design, architecture, implementation, and support services for advanced technology assets. This role encompasses intricate power generation control systems and network infrastructures that underpin power generation facilities.

As a vital member of the Generation Infrastructure, Security, & Compliance (GISC) team, you will play a key role in shaping design and planning decisions, fostering relationships with internal stakeholders, and resolving infrastructure-related challenges. This position serves as a bridge between Engineering, Operational Technology (OT) support, and Information Technology (IT), necessitating a comprehensive understanding of all areas and a commitment to continuous technical growth.

Key Responsibilities

  • Design, architect, implement, and sustain complex industrial virtualization infrastructures, integrating with technologies such as Palo Alto firewalls/VPNs, Cisco switches/routers, and various server/infrastructure solutions.
  • Provide systems administration and integration for diverse control technologies, including directory services, monitoring, patching, privileged access management, logging, OS management, backup & disaster recovery, and other operational systems supporting power plants.
  • Collaborate with Cyber Security Services to apply standard security measures, ensuring the protection of sensitive data, systems, applications, and physical assets.
  • Identify emerging technologies and trends, developing recommendations for future implementation while navigating vendor technology, licensing, and ownership changes.
  • Manage individual work tickets while cultivating relationships and communication to maintain high service levels with customers.
  • Contribute to the development and enhancement of formalized service management and departmental documentation.
  • Engage with vendors for hardware and software procurement, maintenance, and troubleshooting.
  • Deliver executive-level status reports.
  • Lead and manage projects effectively.
  • Comply with all relevant NERC CIP requirements as necessary.

Qualifications

Completion of a Bachelor's Degree from an accredited institution relevant to the role is required.

Experience

A minimum of five (5) years of full-time experience in virtualization engineering is essential. Candidates must demonstrate successful achievements in line with the following criteria:

  • At least 5 years of experience in implementing, supporting, and troubleshooting VMware virtualization stacks, including all associated hardware and software.
  • Experience with various technology systems such as Splunk, BeyondTrust Password Management, Cohesity Backup, Windows Server, Active Directory, and ManageEngine Patch and Endpoint Management is preferred.
  • Experience in supporting full-stack technology implementations from network to business applications is advantageous.
  • Experience in evaluating security configurations to ensure appropriate risk mitigation.
  • Experience in establishing and assessing best practices related to virtualization systems, operating systems, and monitoring.

Additional Information

  • Flexibility and a willingness to learn in a dynamic environment are essential.
  • Experience in an industrial setting is a plus.
  • Strong communication skills, including active listening and the ability to build productive working relationships.
  • Excellent organizational skills to document, categorize, and prioritize requirements.
  • Strong problem-solving abilities along with conceptual, strategic, and creative thinking skills.
  • Knowledge of network architectures, TCP/IP, routing, and switching is required.
  • Familiarity with Control Systems technologies such as Emerson, Foxboro, Allen-Bradley/Rockwell Automation, and GE is desirable.
  • Ability to work remotely or on-site as needed, including travel to various locations and generation facilities.
  • Commitment to safety and reliability is paramount.
  • Current industry certifications are preferred, including VMware, Cisco, Palo Alto, Microsoft, Cyber Security, Project Management, and Service Management.