Hotel Operations Manager
2 days ago
Pathfinder Hospitality is a trailblazing company that has redefined the hospitality industry. Our mission is to provide unparalleled service to our guests, and we're seeking a talented Hotel Front Desk Supervisor to join our team.
We're passionate about creating memorable experiences for our guests and employees alike. If you share our commitment to excellence and are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.
As a Hotel Front Desk Supervisor, you will be responsible for leading a team of front desk agents, ensuring efficient guest check-in and check-out processes, and promoting hotel rooms and amenities. You will also be responsible for training and developing your team members, prioritizing tasks effectively, and managing room assignments and inventory.
To be successful in this role, you will need to have exceptional communication and interpersonal skills, a strong problem-solving and decision-making ability, and a demonstrated ability to multitask and work under pressure. If you're a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from you
**Key Responsibilities:**
- Lead and motivate a team of Front Desk Agents
- Ensure efficient guest check-in and check-out processes
- Train and develop Front Desk Agents
- Delegate and prioritize tasks effectively
- Monitor and handle guest concerns promptly
**What We Offer:**
- A competitive salary of $23-$25 per hour
- 8 paid holidays, flexible PTO, and vacation time
- Birthday pay and additional paid time off for community involvement
- Health insurance, IRA match program, and mental health and wellness program
- Employee development program and discounted hotel stays for brands within our portfolio
Our estimated salary range for this role is $48,000 - $52,000 per year, based on a 40-hour workweek and depending on experience.
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