Hotel Reception Specialist

3 weeks ago


Austin, Texas, United States AT&T Hotel & Conference Center Full time
Hotel Reception Specialist

We are seeking an organized and detail-oriented Hotel Reception Specialist to join our front desk team at AT&T Hotel and Conference Center. As a key member of our operations team, you will be responsible for processing guest arrivals and departures, managing room assignments, and maintaining accurate records.

About the Role

The successful candidate will have excellent organizational skills, a strong attention to detail, and a passion for delivering exceptional customer experiences. If you enjoy working in a fast-paced environment and thrive on variety, this role could be perfect for you.

Key Responsibilities
  • Process guest arrivals and departures efficiently.
  • Manage room assignments and ensure accuracy.
  • Maintain accurate records and update systems as necessary.
  • Respond to guest inquiries and resolve any issues promptly.
Requirements
  • High school graduate or equivalent preferred.
  • 2 or 4-year college degree preferred.
  • 1-2 years of prior guest service experience preferred.
  • Ability to work well under pressure and maintain a calm demeanor in fast-paced environments.
What We Offer
  • A competitive estimated salary of $40,000 - $50,000 per year.
  • Opportunities for career growth and development.
  • Ride the bus for free.
  • Free daily shift meals.
  • Discounted monthly UT garage parking.


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