Front Desk Receptionist with Vietnamese and English Skills

1 week ago


Fountain Valley, California, United States Jobot Full time
Company Overview:
We are a dynamic and growing medical group in Fountain Valley, committed to delivering exceptional patient care and service excellence.

Job Description:
The Bilingual Vietnamese and English Front Desk/Medical Receptionist will play a pivotal role in ensuring a positive patient experience from initial contact through treatment and follow-up. This includes welcoming patients and visitors, scheduling appointments, and maintaining accurate patient records. The successful candidate will also be responsible for handling patient billing and payments, communicating with medical staff, and staying updated on changes in medical and insurance legislation.

Key Responsibilities:
- Welcome patients and visitors in a warm, professional manner
- Schedule and confirm patient appointments, surgeries, and medical consultations
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Ensure smooth flow of patients by communicating patient arrivals or delays to appropriate medical staff

Requirements:

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