Patient Access Director

3 weeks ago


San Antonio, Texas, United States Royalty Staffing Full time

As a Patient Access Director at Royalty Staffing, you will oversee daily operations and serve as a liaison between the Shared Service Center (SSC) and the facility. This role requires a strategic leader to ensure seamless patient access processes.

Key Responsibilities:

  • Develop and implement Model AIDET guidelines to enhance patient experience.
  • Maintain quality assurance on registrations for all areas of Registration.
  • Supervise patient registration functions to minimize wait times.
  • Promptly address patient complaints and concerns.
  • Lead and motivate employees to achieve productivity goals.
  • Manage departmental operations reports, FTEs, and operating budgets.
  • Conduct monthly staff meetings and in-services for responsible areas.
  • Assume on-call responsibilities for adequate staff support and problem-solving.

Requirements:

  • Bachelor's Degree in Business or a related field is required.
  • At least three years' experience in Patient Access in an acute care setting.

The estimated annual salary for this position is $85,000-$110,000 based on industry standards and location.



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