Acute Care Patient Access Leader

7 days ago


San Antonio, Texas, United States Hiring Pro LLC Full time
Job Summary

We are seeking a highly skilled Acute Care Patient Access Leader to oversee the daily operations of patient access functions at an acute care setting.

Key Responsibilities
  • Patient Access Operations: Oversee the daily execution of registration processes, quality assurance, and patient experience expectations.
  • Liaison Role: Serve as the key liaison between the Shared Service Center (SSC) and the facility, ensuring smooth communication and collaboration.
  • Quality Assurance: Monitor and ensure adherence to Model AIDET guidelines during all patient interactions, fostering a positive patient experience.
  • Registration Functions: Perform patient registration functions when needed to minimize wait times and ensure efficient registration processes.
  • Employee Management: Supervise and maintain employee productivity, conduct monthly staff meetings, and provide in-services for all responsible areas.
Requirements
  • Educational Background: Bachelor's Degree in Business or related field required.
  • Experience: Minimum of three years' experience in Patient Access in an acute care setting, with management experience preferred.
  • Location: San Antonio, TX.
Benefits Package
  • Medical Benefits: Comprehensive medical coverage with low copays, including prescription drug and behavioral health coverage.
  • Dental and Vision Benefits: Options for dental and vision benefits, life and disability coverage, flexible spending accounts, and more.
  • 401(k) Plan: 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Stock Purchase Plan: Employee Stock Purchase Plan with 10% off stock purchases.
  • Family Support: Fertility, family building benefits, adoption assistance, and referral services for child, elder, and pet care.
  • Education Assistance: Tuition, student loan, and certification support.
  • Colleague Recognition: Colleague recognition program and Time Away From Work Program.


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