Acute Care Patient Access Leader
7 days ago
We are seeking a highly skilled Acute Care Patient Access Leader to oversee the daily operations of patient access functions at an acute care setting.
Key Responsibilities- Patient Access Operations: Oversee the daily execution of registration processes, quality assurance, and patient experience expectations.
- Liaison Role: Serve as the key liaison between the Shared Service Center (SSC) and the facility, ensuring smooth communication and collaboration.
- Quality Assurance: Monitor and ensure adherence to Model AIDET guidelines during all patient interactions, fostering a positive patient experience.
- Registration Functions: Perform patient registration functions when needed to minimize wait times and ensure efficient registration processes.
- Employee Management: Supervise and maintain employee productivity, conduct monthly staff meetings, and provide in-services for all responsible areas.
- Educational Background: Bachelor's Degree in Business or related field required.
- Experience: Minimum of three years' experience in Patient Access in an acute care setting, with management experience preferred.
- Location: San Antonio, TX.
- Medical Benefits: Comprehensive medical coverage with low copays, including prescription drug and behavioral health coverage.
- Dental and Vision Benefits: Options for dental and vision benefits, life and disability coverage, flexible spending accounts, and more.
- 401(k) Plan: 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
- Stock Purchase Plan: Employee Stock Purchase Plan with 10% off stock purchases.
- Family Support: Fertility, family building benefits, adoption assistance, and referral services for child, elder, and pet care.
- Education Assistance: Tuition, student loan, and certification support.
- Colleague Recognition: Colleague recognition program and Time Away From Work Program.
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