Business Operations Manager, Invest

2 days ago

New York, New York, United States Social Finance Ltd Full time
Job Title: Business Operations Manager, Invest

We are seeking a highly skilled Business Operations Manager to join our Invest team at Social Finance Ltd. As a key member of our operations team, you will play a critical role in driving strategic planning, business-critical insights, and cross-functional execution.

About the Role:

The Business Operations Manager will be responsible for leading annual/quarterly planning, collaborating with leaders to set business priorities and goals, defining OKRs and critical KPIs for Invest, and managing business performance with OKR tracking and reporting. Additionally, you will own the creation, iteration, and ongoing optimization of recurring business forums, drive process optimization and standardization, and support the Business Unit Leader in risk management initiatives.

Responsibilities:
  • Lead annual/quarterly planning and collaborate with leaders to set business priorities and goals
  • Define OKRs and critical KPIs for Invest, manage business performance with OKR tracking, and report the progress of OKRs to the business
  • Own the creation, iteration, and ongoing optimization of recurring business forums
  • Drive process optimization and standardization by identifying and improving operating inefficiencies
  • Support the Business Unit Leader in risk management initiatives
  • Collaborate with the Data Science team to produce data-driven insights and recommendations
  • Run after projects such as business cases, competitive analysis, industry trends, cross-functional initiatives, and alignment with stakeholders
Requirements:
  • 5+ years of work experience in a top-tier consulting firm, consumer financial services, or high growth business in an analytical capacity
  • Familiarity with financial services and/or consumer technology companies in private and/or public sector
  • Hands-on operational capabilities with advanced proficiency in Google suite, MS Office apps, etc.
  • Strong data analytics and organizational skills
  • A clear communicator with excellent verbal and written communication skills
  • Inquisitive nature, attention to detail, diligence, and a good attitude
  • Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
What We Offer:

We offer a comprehensive and competitive benefits package, including a base pay range, health insurance, retirement savings plan, and paid time off. We are an equal employment opportunity employer and welcome applications from diverse candidates.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi is committed to embracing diversity and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email address].

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