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Restaurant General Manager/Managing Partner
1 month ago
Hard Rock International is seeking a highly skilled and experienced Restaurant General Manager/Managing Partner to lead our cafe operations at the iconic Hard Rock Cafe - Pier 39 Embarcadero. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining the highest standards of quality and service.
Key Responsibilities:- Business Growth: Develop and implement strategies to increase sales, revenue, and market share.
- Customer Satisfaction: Ensure exceptional customer service, maintain high standards of quality, and foster a positive guest experience.
- Team Leadership: Recruit, train, and develop a high-performing team of management and hourly staff.
- Operational Excellence: Manage cafe operations, including inventory, labor, and supply chain management.
- Financial Management: Oversee financial performance, including budgeting, forecasting, and cost control.
- Strategic Planning: Collaborate with senior leadership to develop and implement strategic plans to drive business growth and improve market position.
- Experience: Minimum 10 years of experience in the hospitality industry, including restaurant front-line operations.
- Education: Bachelor's degree in HRM or Culinary preferred.
- Skills: Strong leadership and interpersonal skills, excellent communication and problem-solving skills, and ability to work in a fast-paced environment.
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
