Administrative Assistant

2 weeks ago


Casselberry, Florida, United States Gardens of Eastbrooke Full time
About the Job

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Gardens of Eastbrooke. As a key member of our administrative staff, you will provide exceptional support to our residents, families, and staff.

Key Responsibilities
  • Provide clerical support to the administrative team, including answering phones, responding to emails, and maintaining accurate records.
  • Operate the paging/telephone system, answer calls, and direct callers to the appropriate individual or department.
  • Receive and distribute mail, prepare outgoing mail, and operate office equipment as needed.
  • Assist with administrative duties, including typing, filing, and data entry.
  • Maintain confidentiality of resident and facility information, and adhere to HIPAA Privacy practices and procedures.
  • Provide exceptional customer service to residents, families, and visitors, and ensure a warm and welcoming atmosphere throughout the facility.
Requirements
  • High school diploma or equivalent required; 2 months of clerical experience or completion of a secretarial science program preferred.
  • Ability to read, write, speak, and understand English fluently.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and families.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills, including typing and data entry, and ability to learn new software and systems.
Working Conditions

This is a full-time position, requiring the ability to work a variety of shifts, including evenings, weekends, and holidays. The successful candidate will be able to work independently, with flexibility and personal integrity, and will be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

The physical demands of this position include the ability to move intermittently throughout the workday, push, pull, move, and/or lift a minimum of 35 pounds to a minimum height of 5 feet, and push, pull, move, and/or carry such weight a minimum of 450 feet.



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