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Automotive Service Specialist

2 months ago

Wayzata, Minnesota, United States Lexus of Wayzata Full time

The Ed Napleton Automotive Group is seeking a dedicated Automotive Service Specialist. This role presents an exciting opportunity within a dynamic and expanding sector.

At Napleton's Lexus of Wayzata, the Automotive Service Specialist is responsible for executing vehicle maintenance tasks as directed, adhering to dealership and manufacturer standards, while fostering customer loyalty through trust and assurance in our commitment to vehicle safety and reliability.

Join one of the largest and most successful automotive dealership groups in the nation and explore the possibilities for your career growth.

The Ed Napleton Automotive Group partners with over 25 brands and operates more than 50 dealerships across seven states. Our strength lies in our team of over 3,500 employees nationwide, making us the tenth largest automotive group in the country, offering remarkable advancement opportunities.

What We Provide:

  • Competitive salary packages
  • Comprehensive training programs, including paid certifications and opportunities for career progression to Advanced Technician and Service Management roles
  • Loaner tools and reimbursement for tool purchases
  • Medical, dental, and vision insurance
  • 401K plan and additional benefits
  • Accrued vacation time
  • Discounts on products, services, and vehicles
  • Family-owned and operated for over 90 years
  • Flexible scheduling options
Key Responsibilities:
  • Conducting vehicle repairs and maintenance as specified on repair orders with precision and efficiency, in line with dealership and manufacturer standards to enhance customer loyalty.
  • Regularly communicating with the Parts Department and Service Advisors to effectively manage workflow and customer interactions.
  • Diagnosing malfunctions and executing necessary repairs.
  • Clearly explaining technical diagnoses and required repairs to non-technical individuals, including customers and colleagues.
  • Staying updated on factory technical bulletins and participating in relevant training sessions.
  • Keeping management informed of mechanical repair issues as they arise.
  • Maintaining a tidy and organized workspace.
  • Job Qualifications:
  • Experience as an Automotive Service Technician.
  • ASE certification is preferred.
  • Exceptional customer service skills.
  • Strong communication abilities.
  • Valid Driver's License.
  • Must be 18 years of age or older to comply with company driving policies.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.