Appliance Repair Service Technician

2 weeks ago

Elyria, United States Transformco Full time

Job Title: Appliance and Refrigeration Repair Technician

About the Role:

We are seeking an experienced Appliance and Refrigeration Repair Technician to join our team at Transformco. As a key member of our service team, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.

Responsibilities:

  • Drive to multiple customer's homes daily to diagnose and repair appliances with high levels of quality and efficiency.
  • Deliver excellent customer experience that exceeds expectations consistently.
  • Provide customers with value-added solutions that help make their home more clean, comfortable, and protected.
  • Keep company truck well-maintained and organized, and help manage parts efficiently.
  • Perform other duties as assigned.

Requirements:

  • High school diploma or general education degree.
  • EPA Type I or EPA Universal certification.
  • Mechanical knowledge and aptitude, including use of testing and repair tools.
  • Experience repairing and diagnosing a variety of home appliances preferred.
  • Ability to follow directions and processes for quality workmanship.
  • Ability to use smartphone, including use for part ordering.
  • Successfully pass a background and drug screen.
  • Valid driver's license for the state(s) in which you work.
  • Ability to travel up to 100%.
  • Ability to work variable and flexible hours, including required overtime.
  • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
  • Excellent communication skills, both verbal and written.
  • Ability to constantly lift, carry, push, or pull up to 20 lbs.
  • Ability to frequently lift, carry, push, or pull 50 lbs.
  • Ability to occasionally lift, carry, push, or pull 100 lbs.
  • Ability to constantly reach outward, handle, and finger objects, stand, walk, sit, and type using a keyboard.
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
  • Ability to occasionally reach above shoulder.
  • Ability to drive automatic transmission vehicle.

Work Environment:

This is a Road Warrior role, requiring the ability to travel up to 100% of the time.

What We Offer:

  • Great hourly rates, starting at $22-$27 per hour, depending on experience, certification, and location.
  • Comprehensive set of medical, dental, and vision benefits, with an additional employer-paid healthcare subsidy for dependent tier medical plan enrollment.
  • 401k match, with an employer match calculated on before-tax contributions, 100% on the first 3% of salary.
  • Opportunity to earn additional performance bonuses and sales incentives throughout the year.
  • Year-round work, with Sears' large scale and wide product range keeping technicians busy throughout the year.
  • Best-in-class training program, with tens of thousands of repair technicians trained by Sears Technical Institute in the past 60 years.
  • Peer mentoring, with onboarding buddy and mentor technicians to help grow skills.
  • Many ways to advance and cross-train, with an average tenure of over 12 years.

Why Transformco?

At Transformco, we're committed to providing our customers with the best possible service and support. As a member of our service team, you'll have the opportunity to make a real difference in people's lives, while also developing your skills and advancing your career.

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