Refrigeration Service Technician

3 days ago

Elyria OH, United States Geisel HVAC-Elyria - Service Experts Full time

Job Title: Refrigeration Service Technician

Reports To: Field Supervisor or General Manager

Job Summary:

We are seeking a skilled Refrigeration Service Technician to join our team at Geisel HVAC-Elyria - Service Experts. As a key member of our service team, you will be responsible for performing diagnostic and service work on residential and/or light commercial HVAC equipment and accessories.

Responsibilities:

  • Diagnose and perform services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.
  • Inspect equipment and perform diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.
  • Complete routine maintenance and equipment cleaning as needed or required.
  • Responsible for delivery and removal of parts and equipment needed to complete service work.
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.
  • Promote products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed.
  • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.

Requirements:

  • High school diploma or GED with additional training and 3 to 5 years' experience in HVAC with technical training certification required.
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
  • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories.
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
  • Proficient and able to operate all necessary tools and equipment to perform various service projects.
  • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
  • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision.
  • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
  • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
  • Available to work flexible hours and on-call shifts as needed.
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.

Work Environment:

Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.

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