Client Relationship Specialist

6 days ago


Hacienda Heights, California, United States Bank of America Full time
Job Description

We are seeking a skilled and dedicated Client Relationship Specialist to join our team at Bank of America. This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.

Key Responsibilities:

  • Accurately and efficiently process cash transactions for clients as needed
  • Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

We believe both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Benefits

This role is compensated with a base salary of $24.00 - $25.96 hourly pay, offers to be determined based on experience, education, and skill set. Additionally, this role is currently benefits eligible and provides industry-leading benefits, access to paid time off, resources, and support to our employees.

Requirements

  • An enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives
  • Is confident in identifying solutions for new and existing clients based on their needs
  • Communicates effectively and confidently, and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
  • Applies strong critical thinking and problem-solving skills to meet clients' needs

Working Environment

This role requires flexibility to work weekends and/or extended hours as needed. The position is open for the entire market, and the specific Financial Center location will be based on business needs.



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